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Terms of delivery

EXW – you may collect goods yourself at the company’s offices

Delivery by courier – the cost within the city of Almaty: up to 5 kg - 2000 tenge, over 5 kg to be agreed with the manager.

 When ordering for the amount over 300 000 tenge, delivery within the city of Almaty is free of charge.

You may check the terms of delivery to other regions of Kazakhstan with the manager.

Delivery time

Delivery time is agreed with the manager, who will contact you immediately after placement of the order.

Delivery and payment are carried out daily from 10:00 to 17:00, no delivery on Saturday and Sunday. The goods ordered by you on Saturday and Sunday are processed on Monday. The delivery time depends on the time of order placement and the availability of goods at the warehouse:

  Point of delivery

    The goods will be delivered at the address specified in the order. If you need to deliver the goods to a different address, you must inform the manager who will contact you immediately after placement of order on the website.

Terms of courier delivery

Upon receipt of the goods, carefully check the quantity, package contents, absence (presence) of damages, availability and accuracy of accompanying documents - warranty cards, delivery forms, invoices and delivery notes for organizations. If no inconsistencies are reported upon receipt, no further claims will be accepted.

The risk of accidental loss or damage of the goods passes to the buyer after the date of transfer of the goods.

In the event you reject the goods, but your order is fully consistent with your online application and delivered to your address, you need to pay the cost of delivery.

Please check all technical parameters and consumer properties of the purchased goods with the manager prior to purchase of the goods. The courier will not advise you.